Our Quick Response Team is Available 24/7
It’s before sunrise, and the fuel truck left behind a petroleum spill on the gas station forecourt. Or your evening shift has just discovered an oil leak near a busy loading area. You have a problem that needs attention.
You also need someone to answer the phone.
At OPG+, our team is ready around the clock, including nights, weekends, and holidays. Our 24/7 spill cleanup services begin with a conversation about what happened and what comes next.
What Does 24/7 Availability Mean at OPG+?
When you call OPG+, you reach a person who can hear your concerns and gather information about the spill. You can explain the location, ask questions, and begin discussing the next steps without waiting for regular business hours.
That availability matters when you’re managing an unfamiliar situation. You may know which truck leaked but not what fluid it uses. You may have photographs but no reliable estimate of the spill’s size. Start with what you know. We’ll work with you to figure out the details and get a crew to your location as quickly as possible.
Why Reaching a Person Matters During a Spill
A spill creates work beyond the affected pavement. A property manager may need to notify residents. A fleet operator may need to contact a driver and arrange equipment repairs. A facility manager may need to coordinate deliveries around the area.
Talking with someone gives you an opportunity to explain those circumstances early.
For example, a spill across a community entrance presents different access concerns from a leak in an unused parking space. Sharing that information helps the team understand what cleanup coordination may involve.
As part of our call, we’ll give you a clearer understanding of the next steps so you can communicate useful information to the people depending on you.
What Information Should You Have Ready?
You don’t need a complete incident report before calling. These details provide a helpful starting point:
- Location: Share the address, nearby landmarks, and any gate or access instructions.
- Substance: Explain what spilled, if known. Product information from the equipment operator may help.
- Surface: Identify whether the fluid is on concrete, asphalt, or another material.
- Affected area: Describe a puddle, a trail, or several affected spaces. Don’t enter an unsafe area to measure it.
- Current conditions: Mention whether the leak is continuing and whether drains or waterways are nearby.
- Site contact: Identify who can coordinate access and receive updates.
Photographs can also help explain the situation when they can be taken safely. Missing information should not keep you from contacting us.
From the First Call to a Cleanup Plan
The initial conversation provides information for assessing whether OPG+’s services fit the incident and discussing Quick Response Team availability.
We focus on smaller, nonreportable surface spills involving oil, petroleum, grease, and hydraulic fluid. For suitable spills, we use bioremediation, a process in which microorganisms break down pollutants. Our formula supports bacteria already present in the environment.
Around-the-clock phone coverage does not mean treatment is instantaneous. Biological breakdown takes time, and additional treatment may be needed depending on the spill and site conditions.
A Clear Next Step, Whatever the Hour
When you discover a spill, having someone available to listen can make the next decision easier. You can explain the problem, share your immediate concerns, and start discussing a practical cleanup plan.
Call OPG+ any time to discuss your spill. Tell us what happened and where you are so we can help you understand the next steps. We proudly serve:
- All of Florida
- Atlanta, GA
- Savannah, GA
- Charlotte, NC
- Greensboro, NC
- Raleigh-Durham, NC
- Nashville, TN
- Dallas-Fort Worth, TX
- Austin, TX
- Houston, TX
- San Antonio, TX
